I’m very dissatisfied that the Airline has interjected its company in a very socio-political challenge concerning the the latest Bill signed into law by our Governor. What you have got interpreted as “discrimination†in opposition to the LGBT Neighborhood is actually a bill making sure “equal rights†for all.
I had been privileged sufficient to become on board American Airways Flight #32 (LAX – JFK) on labor working day….my husband And that i were seated separately…we experienced a death while in the spouse and children and were about to nyc for your funeral…….
I won't ever be use AA once again!! I booked a flight for me and my son to hitch our relatives on getaway. Lengthy story short anything arrived up and we have been not able to go at the moment. I called your company with more than a weeks observe. Canceled the fight with cell phone rep John; who was pretty well mannered. He didn't say nearly anything about the level of demand I will be arise for canceling the flight. I called back to question with regards to the demand and I used to be explained to which i could be demand $two hundred by AA and $50 in the resource I utilized to reserve the flight for every particular person. That I would've a $fifteen credit history for each man or woman… I questioned to talk to her supervisor and Michelle Morgan was the individual I future talked to. She was no help, I questioned to talk to her supervisor and she or he said that there was no-one over her. I advised her that I was absolutely sure that there was anyone earlier mentioned her. Ultimately she stated which i could drop by The client relations Website-internet site. Again I questioned her two times for her supervisor’s title and she replied consumer relations. I once again instructed her I needed the title of her direct supervisor, the person that she noted to…the identify supplied was Jalia Elisidi .
We have been so outstanding upset with this type of mis-treatment and very poor administration by American Airways and won't ever fly you once more.
I’m no absolutely sure who to deliver this information to…this is the only e-mail I could obtain. I felt that 85% of your brokers working among LGA and JFK between eight/nine and eight/10 ended up incredibly unfriendly. My partner and I were being scheduled to fly from LGA to CMH 8/9 over the 6pm flight. As a result of weather conditions it absolutely was delayed and right after sitting on the Tarmac for more than two hrs was eventually xld. Understandable. I'll say the flt personnel was incredibly accommodating, welcoming and fun. Nonetheless once we waited in line we have been ultimately handed new boarding passes with practically nothing claimed by the man donning a vest that said “supervisorâ€â€¦he did say This can be the 1st and only solution (8/10 at 815pm). We took it and stayed for the airport to find out about standby solutions the subsequent early morning when gate agents returned. When the agents returned (we if training course ended up awake 24 hrs at this point) they amazed us by expressing that our alternate return was booked from JFK not LGA…good of somebody to inform us this important detail!
I've to confess that I was selfishly delighted to have the ability to e book my flight in advance of all your other shoppers and that the agent was able to eliminate the fees.
The last two periods I've flown on American Airways from BWI to MIA my precheck clearance hasn't revealed on my ticket. Once i have spoken to shopper service I am dismissed with “It is just a glitchâ€.
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I’m crafting to specific how discontent I am Along with the way American handled flights on April 29, 2016. My flight 3848 likely to Memphis, TN from DCA was cancelled following getting delayed four six hrs. I used to be traveling into a rehearsal dinner and a wedding the subsequent day and I missed both occasions. The next day I had to fly to charlotte after which to Memphis and also to top rated it off bag didn’t come about the flight with me and I don’t know why.
Buyers might also American Airlines purchaser service with the email shown in this article: . We obtained an automated response within a couple of minutes, however the correspondence did not tackle our question.
When we boarded flight 556 in monte go bay currently we were being the primary folks inside our segment of the cabin and we noticed a backpack tucked at the rear of row 8 with no person wherever that it belonged to . see this site We pointed it out to a man having an AA uniform who appeared to be a passenger and he was really impolite indicating it belongs to an AA worker and obviously I have to haven't been on this sort of plane just before. My spouse and I experience very unpleasant with this type of response from 1 of your personnel!!
I would prefer to fly this Monday vs Sat but was informed I would be charged a fee. That’s remarkable , taking into consideration I have been traveling with American for more than six yrs and would never ever look at flying with any individual else at any time.
What very good is creating your displeasure to this so known as “consumer service†if practically nothing is completed to handle the grievance.
I'm quite unhappy along with your shopper service!!! I feel it absolutely was much less expensive for you to do this to me than to operate the flight which i was initially on, since the flight wasn't complete.